BMW of Peabody, part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as a Product Genius. Our ideal candidate will be positive, friendly, and passionate about providing exceptional customer care to our clients. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.

If you are looking to build a future in retail automotive or are curious to learn more about our exciting industry, reach out to Lyon-Waugh today!

Pay Rate: $17/hr. Brand Certified: $18/hr. plus bonuses

Schedule: Monday-Friday 9am-5pm

What you need to be successful in this role:

• Strong customer service skills
• Technologically savvy
• Ability to communicate in a positive professional manner verbally & written
• Ability to perform and multi task in a fast paced environment
• Time management skills; dependable
• Ability to drive a manual shift - a plus but not required
• Must be 18 years of age or older
• Valid driver's license & clean driving record
• Desire to grow

What you will do:
• Product presentation and explanation, done by working with Sales Managers to keep clients in the showroom engaged and enthused.
• Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery.
• Establish ongoing consultative relationship with customer by being available during business hours to answer questions.
• Completing sold car deliveries alongside Sales Advisors.
• Upgrade knowledge of brand products and services by training on-the-job and participating in educational and development programs on and off site.
• Generate goodwill by greeting and serving the customer promptly and courteously.
• Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty.

What we can offer you:

• Opportunity for growth
• Robust benefits package
• Standard 401(k) and Roth option, both with a company Match
• Vacation, sick and paid holidays
• Employee discounts
• Fun perks such as company BBQ, monthly newsletter, celebrations, paid volunteer day, opportunities for concert or sporting event tickets and so much more
• Smoke Free Campus
• Dog friendly campuses